Support - StarChat

Get in Touch

Have a question? We'd love to hear from you.

We typically respond within 24-48 hours

Frequently Asked Questions

How do I cancel my subscription?

You can manage or cancel your subscription through iOS Settings:
Settings > [Your Name] > Subscriptions > StarChat

How do I delete my data?

All your data is stored locally on your device. To delete all data, simply delete the StarChat app. There is no server-side data to remove.

Is my data private?

Yes! All conversations and memories are stored on your device. We only send minimal context to our AI provider for generating readings. See our Privacy Policy for details.

Can I use StarChat offline?

Basic features work offline, but AI-powered readings require an internet connection to generate responses.

What languages does StarChat support?

StarChat currently supports English and Chinese.